Shipping policy

At Upguided, we are committed to delivering your order quickly and efficiently.

Processing Time

All orders are processed within 24–48 hours (excluding weekends and holidays).
Once your order is processed, it will be prepared and shipped immediately.

Shipping Time

After dispatch, delivery typically takes 5–8 business days, depending on your location.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to follow your package in real time.

Shipping Locations

We currently ship to multiple regions. Delivery times may vary slightly depending on the destination.

Delays

While we strive to meet our delivery estimates, delays may occasionally occur due to factors outside our control (carrier delays, customs, peak seasons, etc.).

Incorrect Address

Please ensure your shipping information is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Upguided is not responsible for lost or stolen packages once they have been marked as delivered. If you experience any issues, please contact the shipping carrier directly.